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Health Club Administrator

Salary
£ 11.74 per hour plus excellent benefits
Location
Chichester
Contract
Permanent
Hours
Part Time - 30 hours per week

Based in the beautiful surroundings of the Goodwood Hotel, picture yourself as our superstar Health & Wellbeing Administrator, providing a comprehensive administration service whilst delivering an exceptional customer experience on our membership sales tours. 

Variety is the spice of life and you will actively engage with members on daily requests and enquiries, updating trackers, complete the renewal process for memberships and be a whizz at running reports and dealing with queries and correspondence.

You will support our Prem Core system with maintenance, data cleansing and the text management system, whilst ensuring all appointments are allocated correctly.

We  are looking for an engaged Administrator who is passionate about  what they do.  We believe in you, to do what you do well, as part of a fun, supportive team who are motivated in providing a high touch service level to our members.

What you'll have 

  • Experience of providing a high touch customer experience
  • A Lifeguard qualification would be advantageous
  • NVQ Level 2 Gym Instructor - desirable
  • Pool Plant Operator course (PPO) desirable
  • Positive and friendly with a “can do attitude”
  • Attention to detail
  • Ability to quickly and effectively resolve issues
  • Good negotiation and influencing skills
  • Excellent communicator
  • A sense of fun!
What you’ll get:
  • A company pension with employer contributions
  • Discounted products from across the Estate
  • Free Gym and Health Club Membership
  • A health cash plan and access to a comprehensive wellbeing package
  • Event tickets to our motorsport and horseracing events
  • Company Bonus Scheme